Shipping & Returns

Shipping countries:
Japan, United States, Thailand, South Korea, India, Indonesia, Philippines, Vietnam, Turkey, Malaysia, Canada, France, United Kingdom, Austria, Italy, Belgium, Bulgaria, Croatia, Denmark, Estonia, Finland, Germany, Greece, Hungary, Ireland, Latvia, Lithuania, Cyprus, Czechia, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland.

You don’t see your country? Please DM me on Instagram or send me a message [contact@eroeri.com]

Shipping fee:
To France: Shipping fee is included
To Europe: 12 Euro
To UK: 20 Euro
To outside Europe (Excl. the U.S.): 38 Euro
To the U.S.: 43 Euro

International Shipping. The package will be dispatched within 3-4 days after your order.
Return is not accepted.
Package materials are recyclable carton boxes and papers. Please trash as recycled materials when you unpack.

The ceramics are carefully packaged since it is fragile.
Please DM me on Instagram in case it is damaged WITH pictures. Fully refunded for the damaged goods. Please remember to take pictures.


Restock

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Returns

If the ceramics are damaged on arrival, please send me a message with a photo.